About Us
Covering Kentuckiana since 1983
Flooring Expertise Rooted in Integrity
Since our beginning in 1983, Carpet Specialists has built a reputation for quality, reliability, and outstanding customer care. What started as a carpet-focused business has grown into a full-service flooring company, offering a wide range of residential and commercial solutions tailored to your needs and style.
Your Experienced Flooring Partner
Our team brings decades of real-world flooring experience and product knowledge you won’t find at big box stores. As a locally owned business, we’re committed to helping you make informed decisions and ensuring you love your new floors for years to come. Your complete satisfaction is our priority—because your trust is the foundation of our success.
Core Values That Drive Excellence
Who we are and how we serve you
Timely, Punctuality, Stability, Reliability, Proactive
Me being Dependable is a big reason why our team is successful. Me being on time and punctual lets our Team and Customers know that we will do what we say we’re going to do, and will get the job done!
Communication, Customer Service, Professionalism, Excellence
Quality is a source of Pride at CSI. By using all modes of communication, we are able to provide a great customer experience, showing Professionalism with a dedication to excellence for our customers.
Skill, Uniqueness, Competence, Confidence
We are committed to active Listening, continuous Learning, and sharing knowledge. Our Competent Salespeople and Skilled Installers make us Unique in our industry, giving our clients confidence and trust in CSI.
Honesty, Trustworthy, Truthfulness
Integrity and Honesty are very important qualities that are a must at CSI. We are honest and genuine in working with our team, customers, and all people associated with CSI (Installers, Reps, Customer Service, etc).
Respect, Teamwork, Loyalty, Compassion, Enthusiasm
In everything we do, we C.A.R.E. (Compassion. Altogether. Respect. Enthusiasm). We care about our team, company, and colleagues.
Appreciation, Value, Happiness, Fun
Is imperative at CSI because positive attitudes are contagious. We want All teammates to appreciate the value of having a happy and fun work environment. We bring the fun!
Responsible & Consistency
Responsibility and Accountability allows us to be the best. We are Responsible and consistent in our roles, empowered to make decisions, Strong enough to own and learn from our mistakes.
Customer Reviews
See what our customers have to say about their experience with Carpet Specialists. We’re proud of our long-standing reputation for quality flooring and personalized service.
Blog
Explore expert advice, style inspiration, and product tips to help you navigate your next flooring project with confidence.
The people who make it happen
Our team members
– Residential Sales –
Greg Turner
Susan Jackson
Lauren Scott
Natalie Oster
Mercedes Robinson
– Commercial –
– Indiana Store –
– Estimators –
– Finance & Accounting –
– Warehouse & Deliveries –
– Deliveries –
– Reception & Claims –
– Social Media –
Stop by One of Our Showrooms
We are ready to help
Whether you're just starting your flooring journey or finalizing the perfect detail, our showrooms in Louisville, KY and Jeffersonville, IN offer the guidance and selection you need. With a relaxed atmosphere, experienced consultants, and curated displays, you can explore products up close and get the answers you need in person. Stop by to get inspired, and leave with confidence.